Be Obsessed with Your Candidate Experience
Updated: Nov 5, 2021
Just as employer brand impacts candidate experience, candidate experience can have a big impact on your employer brand.
Social media and review sites have empowered modern candidates to speak their minds and share their experience with possible employers, and any past applicants who were put by your applicant experience won’t be shy about telling others.
In this way, inactive management of your candidate experience can have serious, long-term consequences.
Here are some suggestions to improve a candidate's journey. There are so many more...
Deliver the best possible user interface for online applications
Provide a clear framework for the hiring process to help candidates gain a sense of control
Set clear expectations from the start
Allow candidates to express themselves freely and listen carefully to what they say
Give examples that reinforce fairness and transparency at your company
Provide some form of closure once all the recruitment steps are completed
Demand accountability throughout every step of the candidate's journey